Privacy Policy

CREWSII, LLC ("Company", "we", "our", or "us") respects your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our website, applications, and services that link to this policy (our "Services") and our practices for using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect:

• Through our website
• In communications with you, including email, text, chat, and other electronic messages, between you and the Services.

This policy does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries) that does not link to this policy; or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible through the Services.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our website, or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This policy may change from time to time. Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Information We Collect

"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address). We may collect the following types of Personal data:

• Personal Information: such as your name, email address, phone number, company name, job title, and billing details when you create an account, sign up for membership, or contact us.
• Account Information: login credentials and membership details for CREWSII services.
• Usage Data: including IP address, browser type, device information, and pages visited.
• Cookies & Tracking Data: to improve functionality, security, and analytics.
• Project & Service Information: details you provide when posting or responding to opportunities on the platform.

2. How We Collect Your Personal data

When You Provide Information To Us

We collect information about you when you provide such information to us through our website. For example, when you create or update an account, sign up for a subscription, or when you post a job to our website.

Automatically Through Our Services

As you navigate through and interact with our website, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, browser type, pages visited, and information collected through cookies.

Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.

The technologies we use for this automatic data collection may include:

• Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by contacting us using the contact methods below. Please note that some Services features may be unavailable as a result.

When you interact with our website and Services, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties may include:

• Advertisers, ad networks, and ad servers;
• Analytics companies;
• Your device manufacturer;
• Your internet or mobile service provider.

These third parties may use tracking technologies to collect information about you when you interact with our website or the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services in order to provide you with interest-based or targeted advertising.

We do not control these third parties' tracking technologies or how they may be used. If you have questions about an advertisement, you should contact the responsible provider.

3. How We Use Your Information

CREWSII, LLC. uses the information we collect to:

• Provide, operate, and improve our telecom & utilities partner platform.
• Connect service providers, contractors, and professionals efficiently.
• Process payments, membership sign-ups, and account access.
• Communicate with you about services, updates, or support.
• Monitor usage and security of our platform.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Comply with legal obligations.
• For any other purpose with your consent

We use cookies and similar tools to:

• Remember your preferences and customize your user experience.
• Provide secure logins.
• Analyze site traffic and performance.

4. Sharing of Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may share your Personal data in the following cases:

• With contractors and service providers for project matching.
• With trusted third-party vendors who help us operate the platform (e.g., payment processors, hosting, analytics).
• During a business transfer such as a merger, acquisition, or sale of assets.
• For any other purpose disclosed by us when you provide the information.

We may also disclose your Personal data:

• For legal reasons when required by law, regulation, or to protect rights and safety.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

We do not sell your personal information.

5. Data Security

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, meet legal requirements, or resolve disputes. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

7. Your Privacy Rights and Choices About Your Information

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.

Advertising, Marketing, Cookies, and Other Tracking Technologies Choices

• Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can also choose whether or not to allow the Services to collect information through other tracking technologies by contacting us using the contact methods below. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked.

Your State Privacy Rights

Depending on your state of residency, you may have rights under privacy laws such as CCPA, including the right to:

• Access and receive a copy of your personal data.
• Request correction of inaccuracies in your information
• Request that we delete your information, subject to certain exceptions under applicable law.
• Restrict or object to certain processing activities.
• Opt-out of data sharing for marketing purposes.

To exercise these rights or to appeal a decision regarding a consumer rights request, contact us using the contact methods below.

8. Children's Privacy

Our services are not directed to, or intended for, individuals under the age of 18. We do not knowingly collect data from children. If we discover such information, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Effective Date."

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at: